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All responses are answered within 24-48 hours, excluding weekends and holidays If you need to reach someone immediately, please leave a voicemail at 775-338-5764. However, the most reliable and fastest form of contact is via email. (Scroll down for Q&A on Shipping) 



If you are contacting us regarding a product return, please email us at for further instructions and to find out if your item(s) qualify for money-back, or an exchange. For more specifics about product returns, click here.

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**If you are contacting us regarding the shipment of your current order, please read the information below. However, if this does not answer your question, feel free to contact us. 


  • Products are shipped via USPS First Class Mail within 48 hours of receiving payment. However if you order on a Friday, the package will be sent the following Monday.


  • You will receive an automated e-receipt from Paypal with your transaction ID - this is your only receipt.


  • First Class Mail does NOT provide tracking numbers.


  • Orders shipped within USA take 4-7 business days to arrive.


  • International shipments take 14-21 business days to arrive


Your names, addresses and email addresses are kept strictly confidential and used only for the purpose of correspondence between you and Mattify Cosmetics.


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Mattify Cosmetics 

Makeup for Oily Skin

164 Devere Way 

Sparks, NV 89431

***Please Note: This address is for shipping purposes only and is NOT a retail location***


Mailing Address: 

Mattify Cosmetics 

PO Box 3024

Sparks, NV 89432


Ph: 775-338-5764 (Voicemail)

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